Client Resources

1Call Remote Support Portal

1Call Remote Support Portal

Fast, reliable, secure, uncomplicated remote support! 1Call’s remote support portal allows you to share your computer or device screen with a skilled 1Call support technician for rapid problem resolution.

Click here for the 1Call Remote Support Portal

1Call Client Services Portal

1Call Client Services Portal

Create new service requests, review & update open requests, view service statistics and reports, and download invoice copies from anywhere, at anytime. Registered customers only – contact us for information.

Logon to the 1Call Client Portal here

Whats New

Deprecation of Exchange Online Basic Authentication

Microsoft will be turning off Basic Authentication for Microsoft 365 Exchange Online for all tenants starting from October 1st 2022. Microsoft previously confirmed this change in September 2021, in response to more sophisticated cyber criminal activity targeting less secure protocols such as Basic Authentication. Modern Authentication, using the more secure OAuth 2.0 token based authentication …

Why Add Cloud Backup?

Why Microsoft 365 Customers Need a Backup Solution Many business owners using Microsoft 365 believe that their data is totally secure. The reality, however, is a different story. Although Microsoft offers many benefits in productivity, efficiency, and collaboration with Microsoft 365, the company doesn’t provide users with a comprehensive backup system for their underlying data. …