ProActive Support is for the organisation with mission-critical information technology. Your organisation may have servers, networks and infrastructure that are essential for the day-to-day operation of your organisation.

ProActive Support ensures that the basic administrative tasks of managing, monitoring and updating your IT infrastructure are carried out every day. Server & network monitoring, hardware preventive maintenance services, service pack and critical security updates are all included in ProActive Support agreements.

ProActive Support also gives you access to 1Call’s online service management system, discounted service charges, Internet domain management, and consulting services for security audits and IT planning.

Onsite support and repair services, remote assistance, and global assistance services can also be provided by 1Call's skilled IT professionals on a time, travel and materials basis.

ProActive Support is covered by a Service Level Agreement, and is available for a competitive monthly payment that includes most maintenance and management activities; you only pay for additional services as needed. If you want to focus your organisation's resources on core business and outsource your IT management then take a look at 1Call's FullManagement option.

Call our friendly team on 0800-939321 or contact us to find out more about ProActive support plans.